Returns & Exchanges
Coperni offers a 14-day return window from the date of delivery for all items in their original, unworn condition with security tags attached. We strive to ensure a seamless process for our global clientele to maintain the highest standards of luxury service.
Return Process
- 1.Initiate Your Request
Log into our returns portal using your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original designer packaging and shipping box, ensuring the security seal remains intact and the invoice is included.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it securely to the outside of your package, removing any previous shipping information.
- 4.Drop Off or Collection
Schedule a complimentary courier pickup or drop off your package at an authorized collection point to begin the transit back to our warehouse.